Hebburn Court Care Home
At the heart of the excellent care, we provide at Hebburn Court is our compassionate team formed of Qualified Nurses, Nursing assistants, senior careers, carers, and members of our wider support team such as catering, housekeeping, activities and administration.
Hebburn court care home is led by a registered manager who is a qualified nurse, and all our team members are carefully chosen for their values and unwavering dedication to caring for our residents with respect. We nurture and invest in them – ensuring they feel valued, happy and love being part of our extended family.
Our dedicated and passionate employees help us to achieve our positive person-centred approach to care. We reward staff that go the extra mile to improve the care and services that benefits our residents.
Our focus on creating a home in which to live and work means we are able to retain the very best team members, valuing the contribution they make, each and every day. This in turn helps us to provide consistency for residents and exceptional care, through people who value the same things we do, receive ongoing training, support and recognition and are skilled and confident – understanding each individual resident, who they are and what they need to lead happy and fulfilling lives.
Our philosophy of care values encourages staff to get the best out of themselves. We provide training and promote those who perform to ensure our staff are equipped with the best tools as our staff are central to the quality of care we offer to our residents. The staff are the backbone of any care home, and we search long and hard to find the most caring individuals to add to our staff list. We have a long-standing permanent workforce who always believe in putting our residents first. We promote equality and we are an equal-opportunity employer do not discriminate against race, colour or religion. If you would like to join our dedicated and committed team, please apply.
1. Our Aim
We strive to provide an outstanding service that meets the individual needs of those entrusted to our care. We believe relationships are fundamental to our ongoing success, as we take pride in getting to know our residents, their loved ones, and our team members. By embracing our mission and core values we will enable them the extraordinary people living in our homes to live full and rewarding lives.
2. Our Mission
Care Mission
To provide high-quality, personalized care for each resident by empowering them to express their individual wishes and desires.
Team Mission
To ensure that our workforce is filled with cheerful, responsive, and skilled professionals who will strive to meet the needs and wishes of those they care for.
Provider Mission
To be an innovative & committed provider who continually endeavors to provide its residents with the best quality of life possible.
Family Mission
To make Greensleeves feel like a home so that it provides a sense of family for each resident and their families in their own unique way. We hope that with our assistance residents will create a rich family and community life.
3. Our Values
Privacy
Uphold each individual’s privacy so they may have undisturbed independent time when they wish.
Dignity
Treat each individual honorably and without undermining them in order to maintain their dignity.
Respect
Treat people with the respect that we would like to be treated with. Ensure an inclusive and enjoyable environment.
Individuality
Embrace differences between one another, and respect an individual’s desires and wishes.
Independence
Where independence can be exercised encourage residents to act for themselves where capacity permits.
Choice
Provide the correct help and support to empower residents to express their own desires and wishes.
Safety
Create an environment where all staff and residents feel safe and secure.
Teamwork
Work with others who promote our values and mission to achieve shared goals.
Community
We encourage friends and relatives to spend time with residents and to join in our community activities.
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Our goal is to provide a superior living experience
Our goal is to provide a warm and friendly home environment for all our residents. We make sure our care is tailored to every individual’s unique needs.
